Privacy Policy

At Premier Water, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect and process the following data about you:

• Information provided by you when filling in forms on our website or contacting us by phone or email.
• Personal details such as name, address, email address, and phone number necessary for processing orders and installation.
• Payment information (transactions are securely processed and we do not store full credit card details).

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders for water filtration equipment.
• To arrange installation appointments and provide customer support.
• To send you important updates about your service.
• To improve our products and services.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

4. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability

6. Third-Party Services

We may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you. These parties are required to keep your information confidential.

7. Cookies

Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at [email protected] or call 0203 652 6578.